Cherry Healey has teamed up with TalkTalk to help the nation avoid load rage and enjoy the benefits of fibre internet so we caught up with her to find out if she's like the rest of us and gets load rage too!
Cherry Healey
How much does your work and family life depend on reliable broadband?
I’m freelance so I do my work at all hours of the day! I am also PA (and mother) to two children so I absolutely rely on good broadband to sort their ever changing logistics each day - if only they paid me….
Do you have a broadband horror story you can tell us about?
I’ve had so many - I do a lot of my written work at night when the kids go to bed and that has, in the past, inevitably been the time when the broadband dies - but you can’t really explain missed deadlines with that excuse! It’s the adult equivalent of ‘the dog ate my homework!’. Last year I wrote a book called Letters To My Fanny and trying to do research for that with the spinny circle of buffering doom was, um, slightly infuriating...
What are the most common niggles in your home when it comes to broadband issues?
In the past there have been times when I’ve been up since 6am juggling work and kids - I’ve given every last drop of my energy and the kids are finally in bed- I drag my bum up to my room ready to have a moment with Kevin Bacon and…. there it is.... the buffering circle - it is the straw that breaks any parent's back. That’s when you know you need fibre broadband.
Why do you think the Broadband issues are becoming the biggest modern day bugbear over things like noisy neighbours and losing the remote control?
So much of our life depends on broadband - work and play - and the more devices we have, the more the broadband is stretched. If I need to download a file, my daughter wants to play a game, and my son is watching television all at the same time, then our connection needs to be fast and reliable, and fibre broadband is the only thing that can save us from arguments!
Do you personally suffer from load rage? If so what happens to you in this moment?
Yes, absolutely without a doubt! Life is so fast - it’s incredibly frustrating when you can’t tick things off your list because the internet is having a long ol' think. I’ve definitely become irrational - wanting to shout at my phone or laptop ‘be faster!’ and a minute-long wait can feel like forever. Of course there are far worse things in life but in that moment it almost feels maddening!
1 in 5 would give up alcohol or chocolate for good broadband- would you give up these if it meant you would never have no internet issues again?
That is a tough question! If I have a lot of work to do or a long to-do list or I'm watching an amazing series, then YES YES a thousand times YES. But I am partial to a Friday gin so perhaps I can have a weekend get-out-clause?!?!
What other bugbears do you have in your household?
I’m really tidy but with two children it’s like being constantly burgled - I clear up one area and another has exploded. I also think I have a mouse that eats hair brushes - no matter how many I buy I can never find one in the morning to brush my daughter’s hair - when we’re in a rush to get to school it can test a mother’s patience….
What is next for you?
I’ve nearly finished filming Inside The Factories series 3 and I’m in the middle of the second series of my podcast Letters To My Fanny where I interview amazing people who are changing their corner of world with brilliant campaigns or innovation. I’ve also got a holiday programme coming out on Sunday 9th July at 5.45pm on BBC1.
Cherry Healey has teamed up with TalkTalk to help the nation avoid load rage and enjoy the benefits of fibre internet. Providing unlimited downloads and Fixed Low Price Plans, TalkTalk’s fibre is the smart choice for busy households.
To find out more visit https://www.talktalk.co.uk/shop/broadband/fibre
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