Xbox's chief admits it was a "mistake" showing gameplay for 'Halo Infinite' before pushing it back just days after.
Phil Spencer says he was disappointed that he had to "change that expectation" of the fans after the game, which was expected to be a launch title for the new Xbox Series X/S, was delayed into 2021.
Speaking to GameSpot, he said: "Sometimes what hits the press, or when certain things get announced internally, have actually happened months before.
"It's not always accurate when these things line up - we did take the feedback coming out of the July showcase event seriously, both on the date and what people were expecting from the game. It was a miss on our part, on my part, to open our July showcase with Halo Infinite and then a couple of weeks later have to move the date. I don't take the sentiment and the emotion of our fans and our customers lightly. We set an expectation that here, this is something you're going to have at launch and then we have to change that expectation not too much after our showing - that's a mistake."
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