Families were left disappointed by a "creepy" Christmas grotto.
Santa
People have demanded their money back from the drive-through attraction in Norfolk after they were left underwhelmed by the festive offerings. Some had been made to wait three hours in traffic before entering the grotto and being left thoroughly disappointed.
Visitor Louise Purdy branded her experience as a "fiasco from start to finish".
She told BBC News: "It was an absolute fiasco from start to finish.
"We wanted the sparkle, the magic of Christmas, but I actually started laughing because I couldn't comprehend how rubbish it was.
"The Scrooge guy called us all mutants, said Santa has crashed his sleigh and the presents are in the mud, and there was a man in chains by a tree just staring at the car.
"It was creepy, but was meant to be for little kids."