Justin Bieber finds it hard to "connect" to his fans.
The 'What Do You Mean' hitmaker admits it can be difficult to talk to his supporters when they're "screaming and super overwhelming" but says they are "a little bit more sane" now they are older.
He said: "[My fans] start understanding how to act [as they get older]. They actually want to act a little bit more sane so that maybe they get my attention.
"Because at this point, if you're screaming and super overwhelming, it's hard for me to connect with you."
And Mikey Arana, Justin's director of security, has seen a change in the way the 22-year-old singer's fans approach the star now.
Speaking in the 'Bodyguards: Secret Lives from the Watchtower' documentary, he added: "As fans have grown, they're more likely to engage Justin in a conversation than to grab him and literally rip him apart.
"I remember when I first started with him - it may sound crazy, but three, four [emotional] little girls - they have so much strength that they would literally rip his shirt, take off his hoodie. And if it's a big crowd, you could lose him in the crowd ... But as the fans have grown with him, so has their approach to be able to just come up to him and go, 'Hey Justin, how are you?' and engage in conversation."
Meanwhile, Justin has come under fire as of late for storming off stage after fans refused to let him speak in between songs.
He shared: "There's going to be times where I say the wrong thing, because I'm human. But I don't pretend to be perfect and I hope to God that, you know, I don't say the right thing all the time because if that was the case then I'd be a robot, and I'm just, I'm not a robot.
"There's times when I get upset ... times when I get angry, there's times when I'm going to be frustrated. But I'm always going to be myself on this stage."
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