quick b4 i throw the bl***y ethernet cable out the window.

chickywiggle · Hello. I am New! Talk to Me Joined: 27 Oct 2005 Posts: 2

i'm using Blueyonder and want to connect with an ethernet cable rather then the USB i am using. my built in ethernet 'Realtek RTL8139/810x Family Fast' is working (apparently) but i constantly get "a cable is unplugged". i;ve tried reboting, switching from usb to ethernet, re-installing blueyonder EVERYTHING and am at the point of giving up!

windows system XP
modem Scientific Atlanta WebSTAR 100 & 2

please please please someone MUSTTTTT be able to help before i go mad!

ChillingEcho · You Go Girl (100+ Posts) Joined: 23 Aug 2005 Posts: 162

.......

puro · Posted: Sat Oct 29, 2005 9:10 pm Post subject:

is the active light on(usually green)next to the network port?, if it isn't it could be the drivers? Search for Realtek...perhaps new drivers would fix it.
Does the Realtek connection show in control panel, network connections, as active/connected? perhaps it's disabled?
Also with some set ups you need to power off the whole lot, including cable modem or set top box, pc, router(if you have one). Leave a few minutes, then power on again, modem first, then router, then pc. In each case allow them to settle before switching the next bit on.
post back if none of these work and I'll think of other things to try....

Salsito · Posted: Sun Oct 30, 2005 8:17 pm Post subject:

Have you got the correct cable? Not all cat 5 Cables are equal. You could have a cross over cable! or some other specially made cable.

chickywiggle · Hello. I am New! Talk to Me Joined: 27 Oct 2005 Posts: 2

hi thanks for the tips. how will i know which cable it is i got have not got the packaging and it fits in the holes. they did not leave me an ethernet when they installed the modem - which the bumph says they would. still annoyed with it.

blobrana · Posted: Fri Dec 30, 2005 8:46 pm Post subject:

Hum,
i assume that it has been switched on in the bios.

anitaleeds · You Go Girl (100+ Posts) Joined: 16 Jan 2005 Posts: 107

If you're getting a "cable is unplugged" message, that means

a) it's switched on in the bios
b) the drivers are installed
c) as mentioned, you've probably got the wrong kind of cable

If you hold both ends of the cable up and check the order of the wire colours where they go into the plug you can tell. If they are all the same at both ends it's a straight cable, if they're not it's a crossover cable.

When I wanted to copy some stuff from laptop to main PC it took me about 3 hours before I figured out I needed a crossover cable, easy mistake to make Embarassed